Well, this was awkward to say the least: Sunday’s Miss Universe 2015 ended with host Steve Harvey naming Miss Colombia Ariadna Gutierrez as the evening’s top winner… only she was really the first runner-up. That means that Miss Philippines Pia Wurtzbach, who’d previously been named first runner-up, was actually the new beauty queen.
“I have to apologize,” Harvey said after walking back onstage at Las Vegas’ Planet Hollywood Resort and Casino while Gutierrez — who’d already donned the Miss Universe crown and sash — took her first walk as the winner. “The first runner-up is Colombia.”
Steve Harvey ultimately owned up to his mistake and tried to correct his mistake. But, unless you’ve been under a rock the past few days, we’re sure that you already know the firestorm and embarrassment his mistake caused, including the irreparable damage that Miss Colombia experienced by having to hand the crown back over to the actual winner.
But we also know that Steve Harvey is human, and mistakes do happen. However, when it comes to business, your customers may not be so forgiving if and or when a mistake happens in terms of a security or data breach. Just as the old adage says, “It takes a lifetime to build a legacy, but only a moment to ruin it.”
The fact of the matter is that as businesses, we hold our customers most vital information, and if we’re not protecting this data and even the businesses’ data itself, it can be a mistake that causes a firestorm just as it is with the Steve Harvey and the Miss Universe scenario.
We’ve already seen data breaches or mistakes with well-respected US companies, such as Home Depot, Target, Apple, and more, so no small, medium or large sized businesses is immune from this costly mistake. Businesses must have a way of protecting their most valued assets: data and information technology (IT). Previously, businesses and consumers rarely thought about the security on their credit or debit cards. But all that changed when Target reported that 40 million debit and credit card numbers had been stolen during the holiday shopping time last year.
The solution: Hire a company that offers IT consulting, and you’ll be on your way to avoiding a costly mistake that everyone is talking about on social media and trending on all of the major news sites. Trust us, you do not want this kind of media attention!